Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused, unworn, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at info@sagechellslifestyle.com. Once your return request is approved, we’ll provide you with detailed instructions on how and where to send your package.
Please note that the cost of return shipping will be deducted from your refund, unless the return is due to our error (for example, if you received the wrong or a damaged item).

Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at info@sagechellslifestyle.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect. We’ll evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Custom or personalized products

  • Sale items

  • Gift cards

If you have questions or concerns about your specific item, please reach out before making a purchase.

Exchanges

The fastest way to get the item you want is to make a separate purchase after your return has been accepted.

Refunds

We’ll notify you once we’ve received and inspected your return to let you know if the refund is approved.
If approved, your refund will be processed to your original payment method within 10 business days.

Please note that it can take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at info@sagechellslifestyle.com